NHTSA Complaint #10535244 — 2012 FORD F-150 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10535244
Vehicle	2012 FORD F-150
Component	ELECTRICAL SYSTEM
Date of Incident	August 10, 2013
Date Filed	August 13, 2013
Mileage	6,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE WERE DRIVING ON I5 SOUTH IN CALIFORNIA WITH OUR CRUISE CONTROL SET FOR 70 MPH. WE WERE COMING INTO HEAVY TRAFFIC SO HIT THE BUTTON TO END CRUISE. IT DIDN'T WORK SO MY HUSBAND HIT THE BRAKE AND IT DIDN'T DISENGAGE THE CRUISE CONTROL. IF MY HUSBAND WOULD PRESS THE BRAKE, IT WOULD SLOW DOWN BUT WHEN HE TOOK HIS FOOT OFF THE BRAKE, IT WOULD ACCELERATE UP TO 90 MPH. THERE WERE BIG TRUCKS ALL AROUND US AND OTHER VEHICLES AND WE COULDN'T MAKE IT TO AN OFF RAMP FOR 5 MILES. WHEN WE DID, MY HUSBAND SLOWED THE TRUCK ENOUGH TO PUT IT IN PARK BUT THE ENGINE REVVED SUPER HIGH AND WE SHUT IT OFF. WE TURNED IT BACK ON A COUPLE OF TIMES BEFORE WE TOOK OFF TO FINISH OUR TRIP. WE DID NOT USE THE CRUISE CONTROL AGAIN FOR THE REST OF THE TRIP. WE TOOK OUR FORD TO THE DEALER THAT MONDAY AND THEY SAID THEY COULD NOT FIND ANYTHING WRONG WITH THE CRUISE CONTROL. MY QUESTION WAS WHAT IF IT HAPPENS AGAIN OR SOMEBODY DIES AND HE DIDN'T HAVE AN ANSWER AND SAID HE WOULD CONTACT FORD. *TR

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