NHTSA Complaint #10534896 — 2013 HYDRAULIC DUMP HD LOW PROFILE

TL* THE CONTACT OWNS A 2013 SURE TRAC HYDRAULIC DUMP TRAILER. THE CONTACT STATED THAT THE REAR GATE FAILED TO SECURELY LOCK. ALSO WHILE THE CONTACT WAS USING THE DUMP SPREAD, THERE WAS A LOUD ABNORMAL POPPING NOISE HEARD. IN ADDITION, THE RAMP RETRAINING RAIL THAT WAS ATTACHED TO THE BARN DOORS EXHIBITED HAS SHARP EDGES THAT CAUSED LACERATIONS TO THE CONTACT'S HAND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THERE WAS NO FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A BUY BACK. THE VEHICLE WAS NOT REPAIRED. THERE WAS NO APPROXIMATE FAILURE AND CURRENT MILEAGE. UPDATED 09/25/13*LJ THE CONSUMER STATED THE BARN DOOR WAS BENT IN A MANNER THAT CAUSED THE DOOR TO TRAP MATERIALS. THE RIGHT SIDE BARN DOOR ALLOWED MATERIAL TO ESCAPE. PIVOT POINTS FOR THE DUMP PORT WERE TEARING OFF THE BACK OF THE TRAILER. AXEL CAPS WERE DAMAGED ON ONE SIDE. UPDATED 09/26/2013 *JS