NHTSA Complaint #10534789 — 2011 FORD FUSION

I WAS DRIVING WITH MY DAUGHTERS IN THE CAR IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. I WAS TRAVELING THE SPEED LIMIT, AT OR AROUND 55 MPH, WHEN ALL OF A SUDDEN THE CAR WENT LIMP. THERE WAS NO ACCELERATION AND THE CAR IMMEDIATELY BEGAN TO COAST. A WRENCH LIGHT AND THE ENGINE LIGHT WENT ON. WITH NO ABILITY TO SPEED UP, I HAD TO NAVIGATE THROUGH TWO LANES OF HIGH SPEED TRAFFIC WITH A PARALYZED CAR TO GET ME AND MY CHILDREN TO SAFETY. LUCKILY, I WAS ABLE TO DO SO. THE DEALERSHIP INFORMED ME THAT THIS DOESN'T HAPPEN VERY OFTEN, AND THAT UNFORTUNATELY, THIS REPAIR WOULD NOT BE COVERED UNDER THE POWER TRAIN. THEY ORDERED AND REPLACED THE THROTTLE BODY. UPON INVESTIGATING THIS ISSUE ONLINE, I WAS SHOCKED TO DISCOVER THAT THIS PROBLEM IS SO PREVALENT. THE FACT THAT FORD IS COVERING THIS UP AND PUSHING THE COSTS ON TO ITS CUSTOMERS IS FRUSTRATING (MORE THAN $1300 IN MY CASE), BUT THE FACT THAT THEY ARE WILLING TO RISK THE LIVES OF THESE VERY SAME CUSTOMERS IS DOWNRIGHT DISTURBING. THERE SHOULD BE AN IMMEDIATE RECALL ON ALL THE CARS AFFECTED BY THIS THROTTLE BODY ISSUE, AS WELL AS A FULL REIMBURSEMENT FOR ALL THOSE WHO HAVE HAD TO SUFFER THROUGH THIS ALREADY. *TR