NHTSA Complaint #10534610 — 2007 TOYOTA RAV4

DRIVING DOWN A FREEWAY WHEN A LOUD CLUNKING SOUND CAME FROM THE ENGINE, HAD TO PULL OVER AND HAD THE CAR TOWED. AND AS IT ENDS UP THE RAV4, WHICH HAD EVERY SINGLE SERVICE ON TIME AND WITHOUT PROBLEMS, HAD SOMEHOW BURNED UP ALL IT'S ENGINE OIL AND CAUSED THOUSANDS OF DOLLARS OF DAMAGE TO MY ENGINE. THE SERVICE DEPARTMENT AT THE TOYOTA DEALER REFUSE TO EXPLAIN HOW THIS COULD HAPPEN TO A PERFECTLY HEALTHY CAR AND REFUSE TO ACKNOWLEDGE THIS EXACT PROBLEM IN HUNDREDS OF OTHER 2007 RAV4'S. IN ADDITION, THEY FAIL TO TAKE RESPONSIBILITY FOR THIS OBVIOUS FAULT OF THEIRS AND CONTINUE TO PUT THEIR "VALUED" CUSTOMERS IN DANGER AS THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT. I AM BEING TOLD THAT THE ENGINE WAS LEFT WITH ONLY 1/2 QUART OF OIL FROM THE PREVIOUS SERVICE WHICH WAS 4 MOS PRIOR TO THIS WHICH CAUSED THE ENGINE TO BE DESTROYED. I HAVE NO IDEA, AND AM BEING KEPT IN THE DARK, ABOUT WHY THE ENGINE LOST OIL. *TR