NHTSA Complaint #10534467 — 2011 FORD FUSION ELECTRICAL SYSTEM

Complaint Details

ODI Number	10534467
Vehicle	2011 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	July 13, 2013
Date Filed	August 9, 2013
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WENT TO START CAR AND IT WOULD NOT START. FORD ROADSIDE TOWED IT THE NEXT DAY. AFTER TRYING VARIOUS THINGS FOR 3 WEEKS FORD ENGINEERING CALLED TO TELL ME IT WAS DUE TO A LIGHTNING STRIKE. INSURANCE BELIEVES IT IS A WARRANTY CLAIM AS THE CAR IS STILL UNDER WARRANTY; FORD WILL NOT HONOR THIS AS A WARRANTY CLAIM. NO ONE AT FORD HAS BEEN ABLE TO GIVE ME A COST FOR REPAIRS ALREADY ATTEMPTED OR FOR FURTHER REPAIRS TO MAKE THE CAR WORK NORMALLY AGAIN. I FEEL THERE IS A DEEPER ELECTRICAL ISSUE WITH THE CAR, BUT FORD IS CLAIMING THERE IS NOTHING IN THE CAR THAT COULD SUPPLY THIS KIND OF ELECTRICITY TO FRY SEVERAL MODULES, FUSES, AND LIGHT BULBS. WORRIED ABOUT A BIGGER ISSUE WHICH IS NOT BEING DIAGNOSED AND FIXED PROPERLY. COULD BE A SAFETY HAZARD. *TR

Related Complaints for the 2011 FORD FUSION

Other ELECTRICAL SYSTEM Complaints

#11695486 — October 24, 2025 — am filing this complaint regarding a serious safety defect in my 2011 Ford Fusion. The vehicle’s electric power steer...

#11647497 — March 10, 2025 — My driver heating element in my seat stopped working. I went to get it fixed and that’s when they noticed the charred...

#11633827 — January 3, 2025 — The Power Steering failed on a 2011 ford fusion se. The recall supposedly ended after 150k miles and I’m 150 miles ov...

#11606686 — August 6, 2024 — As stated in a previous complaint vehicle has what one professional mechanic diagnosed as an "electrical fathom draw"...

#11606445 — August 5, 2024 — The steering wheel becomes stiff and won’t move.. I can not turn it at all if I’m driving.. which can cause me to hav...

Recent Complaints for the 2011 FORD FUSION

#11719026 — STEERING — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11719026 — WHEELS — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11716237 — STEERING — February 6, 2026 — The contact owns a 2011 Ford Fusion. The contact stated that while attempting to turn the steering wheel, the steerin...

#11712793 — ENGINE — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...

#11712793 — SERVICE BRAKES — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...