NHTSA Complaint #10533953 — 2009 FORD ESCAPE ENGINE

Complaint Details

ODI Number	10533953
Vehicle	2009 FORD ESCAPE
Component	ENGINE
Date of Incident	July 8, 2013
Date Filed	August 6, 2013
Mileage	132,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

2009 FORD ESCAPE HAS A VERY DANGEROUS DEFECT WITH ITS THROTTLE BODY COMPONENT. WHILE DRIVING DURING NORMAL OPERATION, THE VEHICLE WILL GO INTO LIMP MODE WITHOUT WARNING. A YELLOW WRENCH APPEARS IN THE CONSOLE INDICATING A MAINTENANCE PROBLEM. THE ENGINE WILL REDUCE TO IDLE SPEED, THE FOOT ACCELERATOR IS INOPERABLE DURING THIS INCIDENT. WHEN IN THE IDLE MODE, THE VEHICLE SPEED IS REDUCED TO ABOUT 5 MPH. THE VEHICLE HAS TO BE TURNED OFF, THEN RESTARTED.IN ORDER TO REBOOT THE SYSTEM. THE FIRST TWO INCIDENTS HAPPENED ON CONSECUTIVE DAYS. A WEEK LATER, IT HAPPENED AGAIN. TODAY, IT HAPPENED 4 TIMES, ONCE ON THE BUSY INTERSTATE HIGHWAY. FORD CLAIMS THIS IS A COMMON PROBLEM, THEREFORE THE REPLACEMENT PART IS ON BACK-ORDER. I ORDERED MY PART (EXPRESS) THRU THE LOCAL FORD DEALERSHIP ABOUT A MONTH AGO AND TOP DATE THE PART HAS NOT ARRIVED. FORD IS UNABLE TO GIVE N ESTIMATED ARRIVAL DATE OF THE REPLACEMENT PART. *TR

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