NHTSA Complaint #10533945 — 2007 BMW 328I

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10533945
Vehicle 2007 BMW 328I
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 79,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I WAS GOING ABOUT 50 TO 55 MPA WHEN MY TEMP LIGHT CAME ON, WITHIN A FEW SECONDS MY CAR LOST SPEED RAPIDLY AND COMPLETELY QUIT LOCKING EVERYTHING UP ON A BUSY HIGHWAY. I BOUGHT THE CAR AS A CERTIFIED PRE-OWNED WITH 100,000 MILE WARRENTY.WHEN I CALLED CENTURY BMW DEALER IN HUNTSVILLE, AL WHERE I PURCHASED IT I WAS TOLD MY WARRANTY WENT OUT TWO MONTHS AGO ON 5/15 ACCORDING TO DATE OF SHIPMENT, A FEW DAY'S BEFORE I HAD RECEIVED A NOTICE THAT MY FACTORY WARNING MAY BE EXPIRING BASED ON TIME AND MILES IT STATED THAT AVAILABLE COVERAGE EXPIRES ON 8/23/2013 WHICH WAS 21 DAY'S AFTER DATE OF FAILURE. I WAS TOLD THAT WAS TIME I HAD TO BUY ANOTHER EXTENDED WARRANTY, THAT IS NOT WHAT THE STATEMENT SAID.WHEN TOWED TO SHOP IT WAS THE WATER PUMP AND THERMOSTAT AT A COST OF $1,212.11 PLUS TOWING CHARGE THAT I DO NOT HAVE A BILL ON YET WHICH SHOULD HAVE ALSO BEEN COVERED. I AM JUST LUCKY THAT NO ONE BEHIND ME SLAMMED INTO THE REAREND OF CAR OF LUCKILY NOT TURNING IN ONCOMING TRAFFIC SINCE THERE WAS NO WARNING EXCEPT SECONDS BEFORE IT STOPPED COLD. I HAD TOOK THE CAR IN BEFORE BECAUSE I SMELLED ANTI-FREEZE AND WAS TOLD THERE WAS NO PROBLEM, AND HAVE AT TIMES SINCE THEN SMELLED ANTI-FREEZE BUT SINCE I HAD IT CHECKED OUT JUST THOUGHT MAYBE IT WAS SOMETHING ABOUT THAT MODEL. I HAVE SINCE FOUND OUT THIS WAS A COMMON PROBLEM WITH THIS MODEL, SO WHY WAS THEIR NO RECALL STATING THE DANGER OF THIS HAPPENING. AND WHY ARE THEY NOT HONORING THEIR WARRANTY. *TR

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