NHTSA Complaint #10533737 — 2011 CHEVROLET MALIBU

THE MANUFACTURER FORGOT TO INSTALL A CLAMP ON THE MOON ROOF DRAIN. THE TUBE FELL OFF AND FLOODED THE INTERIOR OF THE CAR WITH 3 INCHES OF STANDING WATER ON JULY 12, 2013. THE ENTIRE PASSENGER SIDE INCLUDING CEILING, DASH (IN FRONT AND BEHIND), SEATS, FLOORING, AND ELECTRICAL COMPONENTS HAVE WATER DAMAGE. IT THEN HAPPENED AGAIN ON JULY 14, 2013. CONTACT WAS MADE TO THE DEALER ON JULY 16, 2013. AFTER NUMEROUS, MEANINGLESS PHONE CONVERSATIONS WITH CHEVROLET, THEY WOULD ONLY REPLACE SOME COSMETIC PARTS. ONLY THE FLOORING WAS REPLACED AT FIRST. AFTER MORE COMPLAINTS, THE SEAT COVERS AND HEAD LINER WERE REPLACED, BUT NOT THE FACTORY CARPETED FLOOR MATS. THEY REFUSED TO REPLACE OR INSPECT ANYTHING ELSE THAT WATER CAME IN CONTACT WITH INCLUDING ELECTRICAL COMPONENTS, SEAT CUSHIONS, SAFETY RESTRAINTS, WIRING HARNESSES, OR AIRBAG SYSTEM BEHIND THE DASH. OUR 10 YEAR OLD SON HAD A KIDNEY TRANSPLANT TWO YEARS AGO AND HAS A SUPPRESSED IMMUNE SYSTEM. DUE TO THIS, HE CANNOT BE AROUND MOLD WHICH CHEVROLET IS REFUSING TO TEST FOR. BEING THAT ONLY 50% OR LESS OF THE COMPONENTS HAVE BEEN REPLACED, WE ARE CONCERNED OF THE PRESENCE OF MOLD. OUR PHYSICIAN HAS REQUESTED THAT THE CAR BE TESTED AND SIGNED OFF THAT NO MOLD IS PRESENT BEFORE OUR SON CAN RIDE IN THE CAR AGAIN. OUR SON'S HEALTH DEPENDS ON HAVING A SAFE, CLEAN CAR TO BE TRANSPORTED IN. CHEVROLET HAS NO CONCERNS FOR HIS SAFETY OR LIFE THREATENING ISSUES. UNKNOWN ELECTRICAL SAFETY COMPONENTS MAY OR MAY NOT HAVE BEEN COMPROMISED WITH THIS MUCH WATER OR MOISTURE IN THE VEHICLE. THESE PARTS WERE NOT CHECKED, TESTED OR REPLACED. *TR