NHTSA Complaint #10533720 — 1993 DODGE GRAND CARAVAN

THIS VAN IS SUBJECT TO RECALL 96V099000. UNDER THIS RECALL THERE IS A LIFETIME WARRANTY ON THE ACTUATOR PISTON ASSEMBLY AND PUMP MOTOR. THE BREAKS HAVE STOPPED WORKING TWICE PREVIOUSLY AND WERE REPAIRED UNDER THE RECALL. THE BREAKS STOPPED WORKING FOR THE THIRD TIME. THE VAN WAS TOWED INTO RICHARDSON CHRYSLER ON JUNE 24, 2013. CHRYSLER NO LONGER MAKES THE PARTS. AT FIRST THEY COULD NOT FIND THE PART AND NOW THE SHIPPING DATE CONTINUES TO BE EXTENDED. NEITHER THE DEALER NOR THE CHRYSLER NATIONAL PARTS SERVICE GROUP CAN TELL ME WHEN THEY WILL GET A PART. IT IS NOW AUGUST 5, 2013.HOW LONG DO I HAVE TO WAIT FOR A PART ON A LIFETIME WARRANTY? BECAUSE OF THE AGE OF THE VAN, CHRYSLER REFUSES TO PROVIDE A CAR FOR ME TO DRIVE. CAN THEY AVOID A LIFETIME WARRANTY BY CLAIMING THEY CAN'T FIND THE PARTS? I HAVE SPOKEN TO AT LEAST THREE DIFFERENT "CUSTOMER SERVICE" PEOPLE AND THEY ALL TELL ME THEY DON'T KNOW WHEN THE PART WILL BE DELIVERED TO THE DEALER. *TR