NHTSA Complaint #10532996 — 2007 LEXUS ES

THE PLASTIC CLIPS THAT ATTACH THE DRIVER'S SIDE WINDOW BROKE, CAUSING THE WINDOW TO JUMP OUT OF THE TRACK. THERE ARE HUNDREDS OF COMPLAINTS ON LEXUS OWNER FORUMS IN REGARDS TO THIS ISSUE WITH 2007-2008 ES350 MODELS. LEXUS EVEN REALIZES THERE IS AN ISSUE BECAUSE THEY PUT OUT A SAFETY BULLETIN (L-SB-0003-09) ABOUT THIS PROBLEM. THE MANUFACTURER IS FORCING THE CONSUMER TO PURCHASE AN ENTIRE NEW WINDOW IN ORDER TO FIX THEIR FAULTY DESIGN. WE ARE VERY FORTUNATE THAT THIS ISSUE DID NOT OCCUR WHILE DRIVING DOWN THE HIGHWAY OR AN ACCIDENT MAY HAVE OCCURRED. I WOULD A COMPANY WHO'S SLOGAN IS "THE PURSUIT OF PERFECTION" TO STAND UP AND ADMIT THAT THEY HAVE AN ISSUE. *TR