NHTSA Complaint #10532580 — 2002 FORD EXPLORER VISIBILITY/WIPER

Complaint Details

ODI Number	10532580
Vehicle	2002 FORD EXPLORER
Component	VISIBILITY/WIPER
Date of Incident	July 14, 2013
Date Filed	July 30, 2013
Mileage	140 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

AT APPROXIMATELY 12:30 PM, A BRIEF RAIN SHOWER BEGAN AND THE WINDSHIELD WIPERS FAILED TO OPERATE. AFTER REPLACEMENT OF THE WIPER MOTOR, AND SIGNIFICANT TROUBLESHOOTING, IT IS LIKELY THAT THE GEM MODULE IS DEFECTIVE. THERE HAD BEEN SEVERAL DAYS OF LIGHT, MODERATE, AND HEAVY RAIN PRECEDING THIS ISSUE, DURING WHICH THE AUTOMOBILE WAS NOT DRIVEN. AFTER THIS INCIDENT, THE DOOR-AJAR LIGHT STAYS ON, THE AUTOMATIC DOOR LOCKS DO NOT WORK, AND THERE ARE OTHER ELECTRICAL ISSUES. *TR

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