NHTSA Complaint #10532445 — 2002 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10532445
Vehicle	2002 JEEP WRANGLER
Component	STEERING
Date of Incident	July 13, 2013
Date Filed	July 29, 2013
Mileage	74,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

VIOLENT SHAKING (WITHOUT WARNING) IN THE FRONT END OF MY JEEP WRANGLER ON A FOUR LANE HIGHWAY DURING RUSH HOUR TRAFFIC. JARRING AND TERRIFYING, I HAD TO SLOW DOWN, GET OVER AND GET TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT. CHRYSLER HAS KNOWN ABOUT THIS PROBLEM AND HAS WRITTEN A TECHNICAL SERVICE ADVISORY 19-002-12 AUGUST 2012 BUT TO DATE AUGUST 2013 REFUSES TO RECALL AND CORRECT THIS ISSUE. I HAVE A STOCK JEEP (I.E. NO LIFT KITS, WHEELS, SUSPENSION COMPONENTS OR TIRES) THAT WOULD WEAR ON THE STEERING COMPONENTS AND I TAKE GOOD CARE OF MY WRANGLER. BE AWARE AND BE PREPARED - I WAS LUCKY, I GOT AN ELEVATED HEART RATE, SWEATY PALMS AND I HAD TO DRIVE SLOWLY TO A FRIEND'S HOUSE. THIS "STEERING SYSTEM" CONDITION HAS CAUSED ACCIDENTS AND ROLL OVERS PER OTHER REPORTS. *TR

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