NHTSA Complaint #10532412 — 2013 FORD FLEX

I RECEIVED THE RECALL NOTICE ON SATURDAY, 7/27. I AM LEAVING FOR VACATION ON AUGUST, 3, WILL BE GONE FOR 3+ WEEKS AND WILL DRIVE APPROX. 4000 MILES. I CALLED SEVERAL DEALERSHIPS ON MONDAY, 7/29, BUT AM UNABLE TO FIND ANYONE WILLING TO SCHEDULE SERVICE FOR BEFORE 8/9 -- THEY HAVE TO ORDER THE PART AND THEN WILL SCHEDULE ME ONCE IT HAS COME IN. I CALLED FORD'S CUSTOMER RELATIONSHIP CENTER TWICE AND GOT NO ASSISTANCE. FORD TELLS ME THAT IF I DON'T CURRENTLY SMELL GAS, THE CAR IS CURRENTLY SAFE TO DRIVE. HOWEVER, I AM CONCERNED THAT I WILL BE ON VACATION THOUSANDS OF MILES FROM HOME AND DEVELOP A PROBLEM BUT HAVE NO WAY TO ADDRESS IT. IF THERE IS A SAFETY PROBLEM AND A RECALL NOTICE IS ISSUED, THE DEALERSHIPS SHOULD HAVE PARTS ON HAND AND BE PREPARED TO REPAIR CARS QUICKLY FOR PEOPLE IN MY SITUATION. A RECALL NOTICE ON A POTENTIAL FUEL LINE PROBLEM IS OF NO USE IF DEALERS ARE PREPARED TO DEAL WITH THE SAFETY ISSUE PROMPTLY. *TR