NHTSA Complaint #10532265 — 2012 VOLKSWAGEN JETTA

AROUND NOON TIME THIS PAST SATURDAY MY SON WAS RETURNING FROM A NEIGHBORHOOD STORE AND THE CAR STALLED AT THE ROADSIDE ABOUT 1/2 MILE FROM HOME. HE CALLED AND REPORTED THE CEL AND "COIL" LIGHT BLINKING ON THE INSTRUMENT PANEL. I WAS ABLE TO START THE CAR, CONFIRMING THE SAME LIGHTS WERE BLINKING AND DROVE THE REST OF THE WAY HOME. AT HOME I CALLED THE VW SERVICE REP AND MADE AN APPOINTMENT THAT SAME AFTERNOON. WE PROCEEDED TO TAKE THE CAR IN A SHORT WHILE AND IT STALLED AGAIN ENROUTE - WOULD NOT RESTART & HAD TO CALL FOR A TOW. AFTER TELLING THE VW SERVICE MGR WHAT HAD HAPPENED HE IMMEDIATELY CALLED FOR A MECHANIC TO BRING SOME TOOL AND PROCEEDED TO TAKE THE TOP OF THE FUEL FILTER HOUSING. AS HE SUSPECTED THERE WERE SMALL FILINGS OF METAL IN THE FUEL FILTER HOUSING. HE THEN TOLD ME THERE WAS AN ISSUE WITH THE SOME HPFP FAILURES AND THEY WOULD BE REPLACING IT WITH ONE FROM ANOTHER MFGR. HE ALSO SAID VW DEALT WITH RESOLVING THIS ISSUE BY REPLACING THE ENTIRE FUEL SYSTEM. I AM REPORTING THIS ISSUE BECAUSE I HAVE READ MULTIPLE INSTANCES ON THE INTERNET OF THIS HAPPENING AND VW REPORTING THAT IN MANY CASES OWNERS HAD CONTAMINATED THE FUEL SYSTEM WITH GASOLINE. I FUEL ALL THE CARS FOR OUR FAMILY AND HAVE NEVER PUT GASOLINE IN OUR JETTA'S FUEL SYSTEM. I HAVE ALL OUR FUEL RECEIPTS FROM THIS YEAR, AND UP TILL A FEW MONTHS AGO HAD ALL OUR 2012 RECEIPTS AS WELL. MY WIFE IS THE HIGH-USE DRIVER OF THIS VEHICLE. I THINK I'M VERY FORTUNATE THIS DIDN'T HAPPEN TO HER ON THE FREEWAY DURING HER COMMUTE TO/FROM WORK. *TR