NHTSA Complaint #10531921 — 2004 KIA OPTIMA

WHEN I STARTED TO LEAVE FOR WORK THIS MORNING; I COULD NOT GET INTO THE CAR FROM THE DRIVERS SIDE; THE DOOR WOULD NOT UNLOCK; I COULD NOT GET IT TO OPEN. THIS HAS NEVER HAPPEN BEFORE SO I LOOKED CAREFULLY AND SAW NO DAMAGE WAS DONE TO MY CAR SO I TRIED AGAIN TO UNLOCK AND OPEN MY DOOR. I PUT THE KEY IN THE KEYHOLE AS USUAL BUT I NOTICE THAT IT FELT LIKE IT WAS NOT FITTING CORRECTLY AND AS I TURNED THE KEY AND IT WAS HARDER TO TURN BUT I COULD HEAR THE SOUND OF THE DOORS UNLOCKING SO I PULLED THE HANDLE TO OPEN THE DRIVERS DOOR AGAIN AND IT STILL WOULD NOT OPEN. THE OTHER THREE CAR DOORS WORKS FINE; LOCKING AND UNLOCKING LIKE THEY SHOULD. I WAS THEN FORCED TO GET INTO THE CAR FROM THE FRONT PASSENGER DOOR. THERE I ATTEMPTED TO OPEN THE DRIVERS DOOR FROM THE INSIDE BUT MY EFFORTS THERE ALSO FAILED; WHICH WAS VERY ALARMING. I COULD FEEL MY ANXIETY BUILDING (FEELING TRAPPED & NOT ABLE TO OPEN MY CAR DOOR AT ANYTIME) I WAS RUNNING OUT OF TIME AND HAVE TO GO TO WORK . I TRIED TO OPEN MY DOOR FROM THE INSIDE SEVERAL TIMES BUT NOTHING WORKED. I WAS ABLE TO START THE CAR AND LET DOWN ALL THE WINDOWS. I COULD BREATHE SOME FRESH AIR. ALL DAY I HAD TO GET IN AND OUT OF MY CAR FORM THE FRONT PASSENGER DOOR. I TRIED TO OPEN THE DRIVERS DOOR SEVERAL TIME THROUGHOUT THE DAY BUT NOTHING WOULD WORK. MY DOOR BEING STUCK SHUT IS A HORRIBLE FEELING TO HAVE WHEN DRIVING KNOWING THAT ONE OF MY WAYS TO ESCAPE FROM THE CAR GONE ALMOST HELPLESS AT FIRST SO I HOPE THIS PROBLEM IS NOT A SMALL MATTER TO YOU BECAUSE IT IS PUTTING OUR LIFE IN A SERIOUS SITUATION; SO PLEASE TREATED THIS AS SUCH. THINK OF THIS: IF THERE WERE FIRE MARSHALLS FOR CARS, WOULD THEY EVER TOLERATE A FRONT DOOR THAT CAN'T BE OPEN WHEN PEOPLE ARE INSIDE? NO. *TR