NHTSA Complaint #10531734 — 2012 VOLKSWAGEN JETTA

2013-07-19 - DRIVING AT 25MPH, ENGINE BECOMES UNRESPONSIVE, ERROR LIGHT COMES ON, ENGINE STOPS COMPLETELY, LOSS OF STEERING AND BRAKE POWER, WAS ABLE TO COAST TO SIDE STREET. VEHICLE WOULD NOT RESTART. HAD TO CALL A TOW TRUCK. VW SERVICE TEAM MANAGER ASSERTS METAL SHAVINGS IN FUEL INJECTOR INDICATE CONTAMINATION OF FUEL SYSTEM. DOES NOT INDICATE WHAT DRIVER BEHAVIOR COULD PREVENT THIS, NOR DOES HE DISCLOSE PUBLICIZED TDI HIGH PRESSURE FUEL PUMP PROBLEMS. MOST RECENT FUELING 2013-07-17. FUEL RECEIPT READS: 12.99 GALLON DIESEL 2 PUMP #10 WITH TWO DAYS OF UNEVENTFUL DRIVING PRIOR TO FUEL PUMP FAILURE, SUGGESTS MISFUELING NOT RESPONSIBLE. *TR