NHTSA Complaint #10531702 — 2010 FORD F-250 STEERING

Complaint Details

ODI Number	10531702
Vehicle	2010 FORD F-250
Component	STEERING
Date of Incident	July 22, 2013
Date Filed	July 24, 2013
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I JUST BOUGHT THIS VEHICLE AND WAS DRIVING THE HIGHWAY AT 65 MPH. I WENT OVER THE EXPANSION JOINT ON A BRIDGE AND LOST CONTROL OF THE VEHICLE. IT JUMPED INTO THE NEXT LANE. THANK GOD NO ONE WAS IN THE OTHER LANE AND NO ONE GOT HURT. MY FAMILY AND OTHERS COULD HAVE BEEN KILLED. THE DEALERSHIP SAID THE STEERING DAMPER WAS BAD. I'M SORRY BUT A BAD STEERING DAMPER WHEN YOU ARE TRAVELING 65 MPH OVER A SMALL BUMP SHOULD NOT MAKE YOUR VEHICLE JUMP INTO THE NEXT LANE AND LOOSE CONTROL. THIS MUST BE FIXED BY FORD. I AM READING THAT OTHER PEOPLE HAVE HAD TO HAVE ALL OF THE FRONT END PARTS REPLACED AND THEN THE PROBLEM RETURNS AGAIN. WHAT IS THE NHTSA DOING ABOUT THIS? DO NOT HAVE VIN AT THIS TIME MY TRUCK IS AT THE DEALERS. *TR

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