NHTSA Complaint #10531640 — 2008 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10531640
Vehicle 2008 BUICK ENCLAVE
Component STEERING
Date of Incident
Date Filed
Mileage 71,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

STEERING LOCKED UP WHILE TURNING AT LOW SPEED, ALMOST HIT ANOTHER CAR IN THE PROCESS. BUICK KNOWS THIS IS AN ISSUE ON THE ENCLAVE PLATFORM, STILL, NO RECALL. IF I DID GET INTO AN ACCIDENT AND A FATALITY OCCURRED, LITIGATION WOULD HAVE BEEN IN ORDER. IS THIS WHAT BUICK IS WAITING FOR? SOMEONE TO GET INJURED, THIS IS A SAFETY ISSUE. THE ORIGINAL STICKER PRICE FOR MY 2008 BUICK ENCLAVE WAS NORTH OF $40,000, WOW AND THEY CAN'T GET SOMETHING AS SIMPLE AS A STEERING RACK AND PUMP RIGHT? THIS NEEDS TO BE A RECALL, I JUST HAD TO PAY $2800 TO GET THIS FIXED, AND NOT REALLY SURE IF IT WILL OR WILL NOT HAPPEN AGAIN IN THE FUTURE. I JUST CAN'T BELIEVE THERE IS NO RECALL FOR THIS, APPARENTLY BUICK DOES NOT CARE ONE BIT ABOUT THEIR CUSTOMERS AND DEFINITELY DOES NOT WANT REPEAT BUSINESS. I WILL TELL EVERYONE I KNOW TO AVOID BUICK AT EVERY EXPENSE AND NEVER, NEVER, NEVER BUY AN ENCLAVE. I AM ALSO CONSIDERING SELLING THE ENCLAVE AND BUYING SOMETHING THAT IS WORTH IT AND SAFE. *TR

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