NHTSA Complaint #10526138 — 2012 CHRYSLER 300 STEERING

Complaint Details

ODI Number	10526138
Vehicle	2012 CHRYSLER 300
Component	STEERING
Date of Incident	December 3, 2012
Date Filed	July 22, 2013
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

STEERING WHEEL MAKES A SQUEAKING NOISE WHEN MAKING TURNS NO MATTER THE SPEED. I PURCHASED THIS CAR BRAND NEW 11/26/12 AND I STARTED HAVING THIS ISSUE A COUPLE WEEKS AFTER I PURCHASE THE 2012 CHRYSLER 300S AWD. I HAVE BROUGHT MY CAR TO SEVERAL DEALERSHIPS IN THE DENVER AREA AND THEY ALL SAY THEY ARE UNABLE TO DUPLICATE THE ISSUE ON THEIR COMPUTER EVEN THOUGH THEY CAN HEAR THE NOISE WHEN DRIVING IT. I ALSO RECORDED A VIDEO BC ON ONE OCCASION THE DEALER SAID THEY DIDN'T HEAR ANYTHING. THIS IS REALLY FRUSTRATING TO HAVE A BRAND NEW CAR THAT HAS A STEERING SQUEAK WHILE I'M DRIVING. I EVEN CONTACTED HEADQUARTERS AND ALL THEY DID WAS ASK ME TO GO BACK TO THE DEALER AND CALLED TO DO A FOLLOW-UP AND I TOLD THEM THE ISSUE WASN'T FIXED AND I HAVEN'T HEARD ANYTHING BACK. ITS BEEN 8 MONTHS THAT THIS ISSUE CONTINUES TO OCCUR! *TR

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