NHTSA Complaint #10526059 — 2011 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10526059
Vehicle 2011 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 44,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I WAS DRIVING ON THE HIGHWAY, GOING ABOUT 70MPH ON CRUISE CONTROL. THE CRUISE CONTROL SUDDENLY DISENGAGED AND THE CAR STARTED SLOWING DOWN, PLUS THE WRENCH MAINTENANCE SIGN IN THE DASHBOARD LIT UP. I HIT THE GAS AND NOTHING WOULD HAPPEN, I BASICALLY PUT THE GAS PEDAL TO THE FLOOR WITH NO RESULTS. I PULLED OVER TO THE SIDE OF THE ROAD, AVOIDING TRAFFIC, AND PARKED THE CAR. ONCE THE CAR WAS IN PARK, THE CAR STARTED VIBRATING HEAVILY. I SHUT THE CAR DOWN AND WAITED ABOUT 5-10 MINUTES AND THEN STARTED THE CAR AGAIN, IT TOOK ABOUT 3 TRIES TO GET THE CAR TO START AGAIN. I TOOK THE CAR TO THE MECHANIC, THEY COULD NOT GET THE CAR REPEAT THE FAILS AT THAT TIME, SO THEY COULD NOT DETERMINE WHAT HAPPENED. ABOUT A WEEK LATER, I'M ON THE HIGHWAY HEADED TO WORK AND IT HAPPENS AGAIN, SAME SITUATION, EXCEPT THIS TIME ALL THE LIGHTS IN THE DASHBOARD LIT UP AND I WAS NOT USING CRUISE CONTROL. I TOOK THE CAR BACK TO THE MECHANIC AND HE WORKED ON IT FOR A FEW DAYS, CAME BACK AND SAID THAT THE THROTTLE BODY WAS MALFUNCTIONING AND IT NEEDED TO BE REPLACED. BEFORE I DID THAT, I CALLED THE FORD DEALERSHIP AND EXPLAINED THE SITUATION TO THE LEAD MECHANIC THERE AND WITHOUT EVEN SEEING THE CAR, HE AGREED WITH MY MECHANIC THAT IT 100% SOUNDED LIKE A THROTTLE BODY PROBLEM. SO IT HAS BEEN REPLACED AND I HAVE HAD THE CAR BACK WITH NO PROBLEMS SINCE THEN. *TR

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