NHTSA Complaint #10526050 — 2013 SMART FORTWO

EQUIPMENT ADAPTIVE/MOBILITY issue reported to NHTSA

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Complaint Details

ODI Number 10526050
Vehicle 2013 SMART FORTWO
Component EQUIPMENT ADAPTIVE/MOBILITY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

I BOUGHT A KIT TO TOW A SMART CAR WITH MY RV. THERE ARE 2 BRACKETS THAT AFTER INSTALLATION THEY WILL BE ONLY 0.236" AWAY FROM THE FRONT TIRES DURING TURNINGS. I CONSIDER THIS ISTALLATION AS A SERIOUS SAFETY ISSUE DURING NORMAL DRIVING. I DIDN'T INSTALL THIS KIT AND CONTACTED DISTRIBUITOR AND MANUFACTURER TO TELL THEM WHAT I FOUND. THEY REFUSED TO REFUND EVEN I SENT THEM PICTURES AND EXPLAINED WHAT THE PROBLEM IS. PACKAGE, DESCRIPTION AND INSTRUCTIONS DON'T SHOW IF THIS PRODUCT MEETS THE DOT OR SAE STANDARDS. *TR

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