NHTSA Complaint #10525844 — 2010 MERCURY MILAN

THE FIRST INCIDENT OCCURRED WHILE TRAVELING ON A HIGHWAY GOING ALMOST 60 MPH WHEN THE CRUISE CONTROL STOPPED AND THE CAR SLOWED AND WHEN YOU PUSHED THE GAS PETAL IT DID NOTHING. WE SLOWED AND TRIED TO PULL TO THE SIDE OF THE ROAD, AS THE CAR WAS ALMOST TO A STOP IT STARTED JERKING AND SPUTTERING ALMOST DYING. WE PUT IT IN PARK AND TURNED THE ENGINE OFF. WE TURNED THE ENGINE BACK ON AND IT STARTED JUST FINE THEN THIS SAME THING CONTINUED TO HAPPEN EVERY FEW MILES. CHECK ENGINE LIGHT WAS ON SO WE TOOK IT IN TO HAVE A COMPUTER HOOKED UP TO SEE WHAT WAS WRONG BUT THE CHECK ENGINE LIGHT HAD TURNED OFF SO THEY WERE UNSURE. THE PROBLEM SEEMED TO JUST GO AWAY FOR ABOUT A WEEK AND THEN IT HAPPENED AGAIN AND WE GOT IT IN AND HOOKED UP TO A COMPUTER AND GOT THE CODES WHICH WE WERE INFORMED MEANT WE NEEDED THE THROTTLE BODY REPLACED AND IT WAS A COMMON PROBLEM WITH THESE CARS AND TO CONTACT A FORD DEALER. SINCE THIS LAST INCIDENT IT HAS HAPPENED MULTIPLE TIMES CAUSING US TO NOT BE ABLE TO DRIVE THE CAR EVEN A FEW BLOCKS WITHOUT IT HAPPENING 3-4 TIMES. WE ARE NOW WITHOUT A VEHICLE AS IT IS NOT ONLY UNSAFE TO DRIVE BUT VERY INCONVENIENT TO HAVE TO STOP AND GO A MILLION TIMES TO MAKE A SHORT DRIVE. THIS IS RIDICULOUS AND FROM ALL I HAVE RESEARCHED IT A HUGE PROBLEM FOR MANY OWNERS OF THESE AND SIMILAR CARS! THIS IS DANGEROUS AND SHOULD BE RECALLED AND THOSE WITH ISSUES SHOULD NOT BE RESPONSIBLE FOR MAKING THESE REPAIRS! *TR