NHTSA Complaint #10525835 — 2010 DODGE CARAVAN

ON 7/16/2013 IT WAS RAINING BUT NOT HARD AND I HAD MY HEADLIGHTS ON AND DROPPED OFF A PASSENGER AND AS I WENT INTO THE DRIVEWAY MY LIGHTS WERE SHINING ON THE GARAGE DOOR. AS SOON AS I GOT TO THE END OF THE DRIVEWAY WHICH HAD A SLIGHT UP GRADE THE HEADLIGHTS FLASHED ON AND OFF 2 TO 3 TIMES AND THEY WOULD NOT STAY ON AFTER THAT. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO REPLACE BOTH HEADLIGHTS WHICH WAS DONE. THIS SEEMED TO CORRECT THE PROBLEM AND ALL DAY WEDNESDAY I DROVE THE VAN WITH THE HEADLIGHTS ON AND THEY SEEMED TO WORK. HOWEVER ON THURSDAY WE TOOK A SMALL TRIP WHICH TOOK US 45 MILES AWAY FROM HOME. WHEN WE STARTED BACK ON THURSDAY NIGHT 7/18/13 THE LIGHTS FLASHED A FEW TIMES AND THEN WENT OUT. WE WERE UNABLE TO DRIVE HOME AND GOT TO A MOTEL THAT NIGHT. SO THE NEW LIGHTS APPARENTLY DID NOT FIX THE PROBLEM, FURTHER, WE CHECKED THE OLD LIGHTS AND THEY ACTUALLY CHECKED OUT FINE. THE VAN IS NOW AT THE DEALERSHIP BEING REPAIRED AND THE PROBLEM SEEMS TO BE THE BOX THAT HOLDS ALL THE FUSES AND RELAYS. UPON CHECKING ON THE INTERNET WE DISCOVERED THAT OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM. WE CONSIDER OURSELVES VERY LUCKY IN THAT IF THIS FAILURE HAD OCCURRED ON THE INTERSTATE DRIVING HIGHWAY SPEEDS NO TELLING WHAT COULD HAVE HAPPENED IF THE HEADLIGHTS HAD FAILED AT THAT TIME. WE WERE LUCKY THAT WE TURNED THE LIGHTS ON BEFORE MOVING AND SAW THE LIGHTS WERE NOT WORKING, THIS IS GOING TO BE A REPAIR JOB OF OVER $700.00 DOLLARS AND IF OTHER PEOPLE ARE HAVING THIS PROBLEM IN OTHER YEARS AND MODELS I THINK THAT MAYBE THIS SITUATION WARRANTS FURTHER STUDY, AT PRESENT THE VAN IS BEING REPAIRED AND SHOULD BE BACK IN A FEW DAYS, THIS IS THE FIRST TIME THAT WE HAVE EVER EXPERIENCE ANYTHING LIKE THIS; FAILURE OF HEADLIGHTS. IF THIS PROBLEM WARRANTS A RECALL AT SOME POINT MAYBE I MIGHT RECEIVE A REFUND ON THIS REPAIR. *TR