NHTSA Complaint #10525642 — 2013 HYUNDAI SONATA

APPROXIMATELY 2 - 3 WEEKS PRIOR TO THE DISCOVERY MY PROBLEM ESC LIGHT WOULD COME ON WHILE DRIVING AND STAY ON. I CHECKED MY BLUELINK SYSTEM TO SEE IF I HAD AN ERROR, HOWEVER, THERE WAS NOT ISSUES APPARENTLY. I DECIDED TO WAIT AS I WAS ABOUT TO GO TO THE DEALER FOR MY SECOND OIL CHANGE. ON THE DAY IN QUESTION I WAS ABOUT TO TAKE A TWO HOUR DRIVE. WHEN I GOT ON TO HWY I HEARD A LOUD SOUND COMING FROM FRONT OF CAR I PULLED OVER, GOT OUT AND LOOKED AT CAR COULD NOT SEE ANYTHING, GOT BACK ON HWY, NOISE BEGAN AGAIN. SEEING I WAS NOT FAR FROM A DEALERSHIP I DECIDED TO GO HAVE IT CHECKED OUT. I EXPLAINED ABOUT THE ESC LIGHT REMAINING ON. THEY TOOK MY CAR IN TO SHOP AND LOOKED AT IT. DEALERSHIP ADVISED ME THAT ALL MY TIRES WERE BALD. I ASKED HOW THIS WAS POSSIBLE THEY SAID THEY DID NOT KNOW. I HAD DONE ALL REQUIRED MAINTENANCE AT THE DEALERSHIP AND HAD DONE IT PRIOR TO IT BEING NEEDED. DEALER CHECKED RECORDS TO VERIFY THAT REQUIRED MAINTENANCE WAS DONE, WHICH THEY CONFIRMED IT WAS. DEALER STATED THERE WAS NOTHING THEY COULD DO. I CALLED CORPORATE HYUNDAI WHO STATED IT SOUNDED LIKE A TIRE PROBLEM WHICH WAS NOT THEIR ISSUE, HOWEVER, THEY WOULD TRANSFER ME TO KUMHO THE MAKER OF MY TIRES. CORPORATE ADVISED ME THAT ONCE TIRE ISSUE WAS CORRECTED IF I STILL HAD AN ESC ISSUE THEN THEY COULD LOOK AT GETTING THAT FIXED. KUMHO WANTED ME TO GET TREAD MEASUREMENTS DONE, FORWARD INFO TO THEM AND THEN THEY WOULD MAKE A DECISION ON WHETHER OR NOT THEY WERE GOING TO POSSIBLY HELP ME OUT ON THE COST OF NEW TIRE. REMEMBER JUST OVER 8000 MILES ON MY CAR THAT WAS BOUGHT AT THE END OF DEC 2012. THIS COULD HAVE BEEN A SERIOUS ISSUE IF I WOULD HAVE CONTINUED MY TWO HOUR DRIVE, WHICH WOULD HAVE BEEN MOSTLY HWY DRIVING. I HAVE ALSO HAD AN ISSUE WITH MY STEERING WHEEL LOCKING. *TR