NHTSA Complaint #11353891 — 2013 HYUNDAI SONATA ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11353891
Vehicle	2013 HYUNDAI SONATA
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 8, 2020
Date Filed	September 8, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

SO MY STEERING WHEEL COUPLER HAS GONE BAD I KNEW THERE WAS A RECALL ON THIS WHEN I FIRST GOT THE CAR; WHEN I WENT TO THE HYUNDAI DEALERSHIP NOBODY WOULD FIX IT AND THEY TRIED TO CHARGE ME $600 TO FIX IT. AND BECAUSE OF COVID I COULDNT GET IT FIXED SINCE I WAS FURLOUGHED. THEN I WAS CHARGED $500 TO TRY TO FIND WHAT A TICKING NOISE.WAS IN MY CAR AND I WAS CHARGED FOR.SOMETHING THAT HYUNDAI DIDNT FIX AND OTHER DEALERS CHARGED ME AND MY ISSUE STILL WASNT FIXED. ALL TOGETHER I WASTED ALMOST $1100 TO FIND A WAY TO FIX MY ISSUES AND NOTHING WAS FIXED. THE SECOND ISSUE I WAS TOLD WAS HEAT BOX AND ACTUATOR BUT IT WASNT FIXED BECAUSE HYUNDAI TRIED TO CHARGE ME $3,041.84..... I KNOW ALOT OF.THINGS ARE APART OF THESE RECALLS THIS CAR HAVE BUT NO ONE EVEN HYUNDAI WAS WILLING TO FIX IT FREE OF CHARGE.

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