NHTSA Complaint #10525606 — 2010 FORD ESCAPE

DRIVING WITH CRUISE CONTROL SET AT 60MPH, CRUISE DISENGAGED, STEPPED ON GAS NO THROTTLE RESPONSE PULLED OVER AND SHUT VEHICLE DOWN RESTARTED AND PROCEEDED HOME. NEXT DAY WENT TO MY ESCAPE STARTED VEHICLE AND SERVICE ENGINE LIGHT CAME ON AND REMAINED ON THROUGHOUT THE DAY. CALLED MY FORD DEALER TO SET UP APPOINTMENT TO BRING IN THE CAR FOR INSPECTION. WAS GIVEN A APPOINTMENT IN 3 DAYS TIME (JULY 18,2013 @11:30AM) WAS TOLD BY SERVICE ADVISOR THAT IT WOULD BE OKAY AND SAFE TO KEEP DRIVING THE CAR. FOLLOWING DAY WENT TO A MEETING WITH MY CAR, SERVICE ENGINE LIGHT DID NOT COME ON. WHILE DRIVING HOME THE VEHICLE LOST POWER AND ONCE AGAIN NO THROTTLE. DEALER SERVICE CALLED AND REPORTED THAT THE THROTTLE ASSEMBLY REQUIRED REPLACEMENT, ASKED IF THIS WAS A KNOWN PROBLEM WITH THE ESCAPE AND WAS TOLD THAT THERE HAVE BEEN ISSUES WITH THE THROTTLE ASSEMBLY BUT NO RECALL TO DATE WAS TOLD TO KEEP THE PAID BILL ONCE THE WORK WAS COMPLETED IN CASE OF A RECALL AND REIMBURSEMENT. *TR