NHTSA Complaint #10525579 — 2012 CHRYSLER 200

SINCE NEW, THIS VEHICLE HAS POOR LOW BEAM HEADLIGHTS, THAT SEEM TO BE DIRECTED DOWNWARD, MAKING NIGHT DRIVING OVER 50 MPH HAZARDOUS. AT TIMES, I MUST RELY ON THE HEADLIGHTS OF OTHER CARS TO SEE THE ROAD AHEAD. AFTER OWNING THIS CAR ONE YEAR, I CAN'T ACCEPT THIS ANY LONGER. THE DEALER AT FIRST SAID THEY COULD NOT BE ADJUSTED, BUT IS NOW WILLING TO CHECK THEM AT A FUTURE APPOINTMENT. I FOUND ADJUSTMENTS ABOVE EACH HEADLIGHT, ENGRAVED "UP AND DOWN." A SPECIAL TOOL IS NEEDED TO PERFORM THIS ADJUSTMENT. I FEEL THAT CHRYSLER NEEDS TO BE MADE AWARE OF THIS PROBLEM IN THEIR VEHICLES. I HAVE REPORTED IT TO THEIR CUSTOMER SERVICE AS CASE # [XXX]. I HAVE OWNED OVER TWENTY CARS AND THIS IS THE ONLY ONE WITH POOR LOW BEAMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR