NHTSA Complaint #10525466 — 2012 FORD FOCUS

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10525466
Vehicle	2012 FORD FOCUS
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 26, 2012
Date Filed	July 23, 2013
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED A PROBLEM WITH THE TRANSMISSION OCCURRED, A DAY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE STARTED MAKING A GRINDING NOISE AT 3RD AND 5TH GEARS. THE DEALER CALIBRATED THE TRANSMISSION ONE MONTH LATER. TWO WEEKS LATER, THERE WAS A CHATTER COMING FROM THE TRANSMISSION. FORD STATED THE TRANSMISSION WAS PERFORMING AS DESIGNED. A YEAR LATER, THE TRANSMISSION JERKED AND SLIPPED. THE DEALER VERIFIED THE PROBLEM, AND MADE THE NECESSARY REPAIRS. THE CONSUMER STATED THE PROBLEM IS STILL ONGOING.

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