NHTSA Complaint #11619838 — 2012 FORD FOCUS

The contact owns a 2012 Ford Focus. The contact stated while driving at approximately 65 MPH, the vehicle stalled and shuddered; the vehicle made an abnormal sound. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the clutch assembly, lever assembly, along several other unknown parts needed to be replaced. The vehicle was not repaired. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 28,139.