NHTSA Complaint #10524909 — 2011 MERCURY MILAN

DRIVING 2011 MERCURY MILAN 65MPH ON INTERSTATE (IN CONSTRUCTION ZONE) VEHICLE JOLTED HARD AND WITH LOSS OF ACCELERATION. THERE WAS NOT ENOUGH ACCELERATION TO GET TO A SAFE SPOT AND TRAFFIC WAS HEAVY SO I CAME TO A SLOW JERKING STOP WITH SEMIS HONKING, PASSING BY AND TEN CARS SCREECHING TO A STOP BEHIND VEHICLE. WRENCH LIGHT AND MOTOR LIGHT CAME ON IN MESSAGE CENTER. I HAD TO COME TO A STOP IN THE MIDDLE OF TRAFFIC TO PUT INTO PARK AND THEN RESTART MY CAR. WHEN I RESTARTED IT AND DROVE A FEW FEET THE RPM?S FLEW TO 5,500 AND THE CAR JERKED FOR MILES UNTIL I COULD GET OUT OF CONSTRUCTION ZONE AND PULL OVER TO A SOMEWHAT SAFE SPOT. MY MERCURY MILAN ONLY HAS 48,000 MILES. THIS SCARY OCCURRENCE HAS HAPPENED 3 TIMES NOW, ONCE ON ANOTHER HIGHWAY AND ANOTHER ON A RESIDENTIAL ROAD. EVEN AFTER GETTING THE THROTTLE BODY DIAGNOSED AND REPLACED THIS IS STILL AN ISSUE. I AM TAKING IT TO THE FORD DEALERSHIP FOR THE FOURTH TIME WITH HOPES THAT THEY CAN FIX THE PROBLEM. I AM SCARED TO EVEN DRIVE THE CAR. IT IS NOT SAFE AND I WILL BE VERY DISPLEASED WITH FORD IF THERE IS NOT A RECALL CONSIDERING HOW DANGEROUS THIS MANUFACTURED PRODUCT IS. THANK YOU FOR YOUR COOPERATION AND I HOPE NO ONE GETS HURT BECAUSE OF THIS ISSUE THAT SO MANY PEOPLE SEEM TO BE HAVING AS WELL. *TR