NHTSA Complaint #10524822 — 2010 FORD ESCAPE

THE FIRST INCIDENT HAPPENED AS I WAS LEAVING WORK. I'D JUST PULLED OUT OF OUR PARKING LOT ONTO THE HIGHWAY WHEN MY CAR FAILED TO ACCELERATE. A WRENCH SYMBOL LIGHT CAME ON AND I COASTED TO THE SIDE OF THE HIGHWAY, TURNED IT OFF, LET IT SIT FOR A MOMENT AND THEN RESTARTED MY CAR. I MADE IT ABOUT 7 MILES WHEN THE SAME THING HAPPENED. I PULLED INTO A PARKING LOT AND USED MY PHONE TO GOOGLE THE SYMPTOMS ON A FORD FORUM. IT STATED THAT THERE WERE IN FACT SEVERAL INCIDENTS STATING THE EXACT SAME PROBLEMS. AND THAT AFTER RESTARTING THEIR VEHICLES, IT RESETS ITSELF. SO I CONTINUED HOME. IT HAPPENED 2 MORE TIMES BEFORE I MADE IT HOME ONLY NOW THE CHECK ENGINE LIGHT WAS ON AS WELL. I CALLED FORD AND THEY STATED THERE WAS IN FACT AN ISSUE WITH THE THROTTLE BODY AFFECTING SEVERAL FORD VEHICLES. I HAD MY CAR TOWED TO FORD WHERE THEY DIAGNOSED THAT IT WAS IN FACT THE THROTTLE BODY. HOWEVER, THIS PART IS NOW ON A NATIONAL BACKORDER. I AM THE 13TH PERSON AT MY LOCAL DEALERSHIP NEEDING THIS PART IN ORDER TO DRIVE MY VEHICLE. I HAVE CHILDREN AND I REFUSE TO PUT THEIR LIVES AT RISK IN THIS VEHICLE. THEY CLEANED THE THROTTLE BODY AND SAID THIS WAS A BAND AID FIX UNTIL THE PART CAME IN WHICH BY THE WAY HAS NO ETA.THIS BAND AID REPAIR LASTED LESS THAN 24 HOURS. I HAVE THE EXTENDED WARRANTY AND IT WILL COVER THIS REPAIR BUT I'M GOING TO HAVE TO PAY $100 DEDUCTIBLE FOR IT TO BE FIXED. WHY AM I HAVING TO PAY OUT OF POCKET FOR A PROBLEM THAT IS NOT SPECIFIC TO MY VEHICLE? THEY HAVE POSTED BULLETINS BUT STILL NO RECALL. IS IT GOING TO TAKE SOMEONE BEING KILLED BEFORE THEY DO SOMETHING ABOUT THIS. I'M HAVING TO DEPEND ON RIDES FROM FRIENDS TO GET TO AND FROM WORK, TO GET TO THE GROCERY STORE, TO PICK UP MY CHILDREN. MY EXTENDED WARRANTY WILL COVER 2 DAYS OF A RENTAL. FORD SAYS THEY CAN'T OFFER ME A LOANER VEHICLE. PLEASE MAKE THEM DO SOMETHING ABOUT THIS... *TR