NHTSA Complaint #10523870 — 2000 FORD WINDSTAR

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 10523870
Vehicle 2000 FORD WINDSTAR
Component WHEELS
Date of Incident
Date Filed
Mileage 158,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I WAS DRIVING AT 65MPH ON A MAJOR HIGHWAY AND MY REAR AXLE GAVE OUT CAUSING MY TIRE TO TILT IN AND RUB AGAINST THE AXLE ALMOST CAUSING A FIRE. I CONTACTED FORD AND THEY ARE TELLING ME THAT THEY REPLACED IT ONCE AND WON'T REPLACE IT AGAIN. WHEN FIRST AXLE WAS REPLACE WITH A FAULTY AXLE FROM A WINDSTAR IN A JUNK YARD BEFORE THE RECALL EVER CAME OUT I PAID TO HAVE IT FIXED AND WAS REIMBURSED BY FORD. NOW THEY ARE TELLING ME THAT THEY CAN'T REPLACE IT AGAIN. THEY NEVER FELT THE NEED TO INSPECT THE VAN WHEN THE RECALL CAME OUT. *TR

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