NHTSA Complaint #10523670 — 2010 CHRYSLER SEBRING CONV EQUIPMENT ADAPTIVE/MOBILITY

Complaint Details

ODI Number	10523670
Vehicle	2010 CHRYSLER SEBRING CONV
Component	EQUIPMENT ADAPTIVE/MOBILITY
Date of Incident	June 30, 2013
Date Filed	July 8, 2013
Mileage	18,428 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE AIR CONDITIONER FREEZE PLUG, RUBBER PART MELTED AND BLEW OUT FROM THE ENGINE. I HAVE SAVED IT.. I WAS TOLD BY A MECHANIC THAT THE TYPE OF PLUG WITH RUBBER COULD CAUSE CONTINUOUS BLOWOUT AND THAT SHOULD NOT HAPPEN BASED ON THE 18,428 MILES THAT WAS ON THE CAR WHICH WAS PURCHASED NEW ON 12/24/2011 WITH 63 MILES ON THE ODOMETER AT THE TIME. FORTUNATELY, THE CAR BASIC WARRANTY IS STILL VALID TO HELP WITH THE REPAIR COST AFTER TOWING IT TO A CHRYSLER DEALERSHIP THAT IS AN AUTHORIZED WARRANTY REPAIR SHOP. NOTE: I LEFT THE CAR FOR REPAIR ON TUES, JULY 2, 2013 BUT AS OF TODAY MONDAY, JULY 8TH, 2013, I HAVE NOT BEEN ABLE TO GET A DIAGNOSIS FROM THE DEALERSHIP REPAIR SHOP. I HAVE CALLED ON SEVERAL OCCASIONS BUT WAS TOLD THAT THEIR MECHANIC SHOP IS SHORTSTAFF AND I HAVE TO WAIT UNTIL THEY CAN GET TO CHECK THE CAR WHEN THERE ARE ENOUGH MECHANICS TO ATTEND TO ALL OF THE PENDING REPAIRS ON THE CARS THAT ARE WAITING FOR SERVICE AT THIS TIME. *TR

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