NHTSA Complaint #10523332 — 2011 FORD EDGE

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING, THE WARNING ICON INDICATED THAT THE DRIVER'S DOOR AND THE REAR HATCH WERE OPENED WHEN THEY WERE NOT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE DEALER REPLACED THE DOOR HOUSING ASSEMBLY HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO ADVISED THAT THE REAR HATCH HOUSING FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING COMPRESSOR WAS ALSO REPLACED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 80,000.