NHTSA Complaint #10523198 — 2010 MERCURY MILAN

WHILE TRAVELING AT A SPEED OF 70MPH AN HEADING SOUTH ON I69 IN MY 2010 MERCURY MILAN 2.5L PREMIER, MY VEHICLE JERKED AND STARTED SHAKING WITH MY RPM'S JUMPING FROM 800 TO 1100. THE CHECK ENGINE LIGHT TURNED ON AND SO DID THE WRENCH LIGHT. I TURNED ON MY HAZARDS AND MADE MY WAY TO THE SIDE OF THE ROAD. I SHUT OFF THE VEHICLE AND RESTARTED IT AND THE WARNING LIGHTS TURNED OFF. I STARTED ON THE ROAD AGAIN AND AT ABOUT 45 MPH IT DID THE SAME THING. I GOT OFF AT THE NEXT EXIT AND WENT TO AUTOZONE TO GET THE CODE PULLED. IT WAS CODE P2111, THROTTLE CIRCUIT IN THE OPEN POSITION. I DID A GOOGLE SEARCH AND FOUND OUT THIS IS AN EXTREMELY DANGEROUS AND COMMON PROBLEM WITH THIS VEHICLE AND THE MERCURY MARINER, FORD FOCUS, AND FORD ESCAPE WITH THE SAME ENGINE. I CALLED THE DEALERSHIP AND THEY LITERALLY LAUGHED AT ME AND INFORMED ME THAT THE THROTTLE BODY IS ON NATIONAL BACK ORDER AND THERE ARE CURRENTLY 7,000 OF THESE ORDERS AWAITING TO BE FILLED. THE DEALERSHIP ALSO INFORMED ME THAT THE MANUFACTURER OF THE THROTTLE BODY AND FORD ARE CURRENTLY TRYING TO GIVE AN UPDATED PART NUMBER WHICH MEANS THAT THEY ARE MAKING A NEW PART TO FIX THIS PROBLEM. THIS LEAVES ME WITH A THREE YEAR OLD CAR COMPLETELY USELESS SITTING IN MY DRIVEWAY. THIS SHOULD BE A RECALL AS ANY CAR THAT JUST SHUTS OFF WHILE YOU ARE ON THE FREEWAY IS EXTREMELY DANGEROUS IF YOU DO NOT KNOW WHAT TO DO IN THAT SITUATION. *TR