NHTSA Complaint #10523146 — 2011 DODGE AVENGER

FRONT END MAKES A POPPING NOISE FROM THE PASSENGER SIDE ON UNEVEN TERRAIN AT ALL SPEEDS. DEALER COULDN'T FIND ANYTHING AND I HAD THE FIRST TIRE ROTATION AT THIS TIME. WE TOOK OUR FIRST ROAD TRIP (APPROX 1700 MILES ROUND TRIP) AND NOTICED VIBRATION ON TRIP. FOUND TIRE DUST COVERING REAR OF CAR AND REAR FENDER WELLS. THE REAR TIRES HAD ALMOST COMPLETELY WORN THROUGH THE INNERMOST TREAD. DEALER PERFORMED AN ALIGNMENT CHECK, SAID FRONT WAS SLIGHTLY OUT AND CORRECTED IT. LEFT FRONT WAS -.7 CAMBER AND RIGHT FRONT WAS -.7. AT 1500 MILES THE DEALER FINALLY AGREED TO REPLACE THE TIRES THROUGH THE GOOD YEAR PRORATED WARRANTY, CLAIMING THE WARE PROBLEM WAS A TIRE ISSUE. WE ARE NOW AT 18000 MILES WITH NO SIGNS OF EXCESSIVE TIRE WEAR. POPPING NOISE IN FRONT IN SEEMS TO BE GETTING WORSE, DEALER ONCE STATED THEY TIGHTENED THE CRADLE BOLTS. IT HAD NO EFFECT. WE AGAIN HAVE VIBRATION AT HIGHWAY SPEED AND THE REAR END WOBBLES BACK AND FORTH ON UNEVEN TERRAIN. *TR