NHTSA Complaint #10748469 — 2011 DODGE AVENGER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10748469
Vehicle	2011 DODGE AVENGER
Component	SUSPENSION
Date of Incident	December 14, 2012
Date Filed	August 13, 2015
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE SUSPENSION WAS UNSTABLE AND THE REAR OF THE VEHICLE SWAYED BACK AND FORTH CAUSING A VIBRATION NEAR THE BACK SEATS. THE CONTACT INDICATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AT ANY RATE OF SPEED. THE VEHICLE WAS TAKEN TO MORE THAN ONE DEALER AND THEY WERE NOT ABLE TO PROVIDE A REMEDY. THE CONTACT RECEIVED TWO ALIGNMENTS AND THE CONTROL ARMS WERE REPLACED; HOWEVER, THE REMEDY FAILED TO REPAIR THE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

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