NHTSA Complaint #10522994 — 2005 FORD FREESTYLE

I TOOK MY CAR IN TO BE SERVICED FOR MAINTENANCE (POWER STEERING SERVICE AND TRANSMISSION SERVICE) TO THE FORD DEALERSHIP IN THOMASVILLE, GA. AFTER A FEW DAYS MY 2005 FORD FREESTYLE STARTED TO DISPLAY TRANSMISSION DATA ERROR, CHECK TRACK CONTROL, AND CHECK ENGINE LIGHTS. I CALLED THE COMPANY AND WAS ADVISED TO BRING IT IN AND I DID. THE ALERTS WERE NOT ON AT THE TIME BUT THE SERVICE MAN JERRY AND JOSH TOLD ME THEY WOULD CHECK MY VEHICLE AND LET ME KNOW WHAT - IF ANYTHING WAS WRONG. THEY KEPT IT ALL DAY AND WHEN I RETURNED TO PICK IT UP I WAS INFORMED THAT IT WAS FINE AND THEY RE-SERVICED MY TRANSMISSION. ABOUT TWO WEEKS LATER MY CAR STARTED THE SAME THING ALL OVER AGAIN WHILE IN TRAFFIC IT SEEMED NOT TO WANT TO PULL OFF NORMALLY WITH ALL THESE ALERTS LIGHTING UP AFTER CHURCH ONE SUNDAY. I CALLED FORD OF COURSE THEY WERE CLOSED BUT THE NEXT DAY WAS MONDAY I CALLED AND WAS ASKED TO BRING THE CAR BACK IN. THIS TIME ONCE IT STARTED TO DO THE SAME THINGS JUMPING IN GEAR AND KNOCKING HARD THIS TIME THE SERVICE MAN WHO ANSWERED MY CALL SAYS THEY ARE LOOKING FOR A TRANSMISSION AND ADVISED ME THAT FORD WOULD PAY FOR HALF THE WORK AND PARTS. I ASKED IF THEY DIDN'T CAUSE IT WHY WOULD YOU OFFER TO PAY HALF. THE LAST TIME THEY GOT MY FORD FREESTYLE THEY GAVE ME A BORROWED VEHICLE AND TOLD MY HUSBAND 4 DAYS LATER THAT THE CAR HAS ELECTRICAL PROBLEMS THAT THEY WILL PAY NONE OF THE REPAIR. I WAS TOLD TWICE MY CAR WAS FINE NOW MY HUSBAND JUST GOT A NEW JOB AND NO WAY TO GET TO IT BECAUSE I BELIEVE FORD DAMAGED MY VEHICLE AND REFUSES TO RIGHT THEIR WRONG. WHAT CAN I DO NOW?