NHTSA Complaint #10522446 — 2011 TOYOTA CAMRY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10522446
Vehicle	2011 TOYOTA CAMRY
Component	STEERING
Date of Incident	June 17, 2013
Date Filed	June 30, 2013
Mileage	25,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

BACKING OUT OF DRIVEWAY ONTO THE STREET AND NOTICED THE STEERING WAS SOMEWHAT DIFFICULT AND FELT THICK. DRIVING DOWN THE ROAD TO TURN THE CORNER IT FELT SIMILAR, BUT NOT AS BAD. GOT HOME AND ASKED MY WIFE IF SHE NOTICED ANYTHING PREVIOUSLY AND SHE STATED NOW THAT I MENTIONED IT SHE DID, BUT DIDN'T THINK TO TELL ME. DROVE IT FOR ANOTHER FEW DAYS AND NO IMPROVEMENT WAS NOTICED. CONTACTED MY TOYOTA DEALER AND SCHEDULED AND APPOINTMENT FOR THE FOLLOWING TUESDAY, JUNE 25, 2013. THE MECHANIC AGREED IT WASN'T RIGHT, BUT THE BELT LOOKED GOOD AND THE FLUID WAS FULL WITH NO NOTICEABLE PROBLEM. A CALL TO TECH. SUPPORT SERVICES HAD ME RETURN FOR FURTHER DIAGNOSTICS ON FRIDAY JUNE 28, 2013. METAL CONTAMINANTS WERE NOTICED INSIDE THE POWER STEERING PUMP. IT WAS RECOMMENDED THE RACK AND PINION AND POWER STEERING PUMP BE REPLACED. I AM WAITING FOR PARTS TO ARRIVE AND THE REPAIRS TO BE COMPLETED. *TR

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