NHTSA Complaint #11112228 — 2011 TOYOTA CAMRY

TL* THE CONTACT OWNED A 2011 TOYOTA CAMRY. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE VEERED TO THE RIGHT, FLIPPED OVER, AND LANDED IN A DITCH. THE DRIVER SUSTAINED MINOR BRUISING THAT REQUIRED MEDICAL ATTENTION. THE DRIVER WAS WEARING A SEAT BELT DURING THE FAILURE AND THE DRIVER'S SEAT BELT FRACTURED WHEN THE VEHICLE WAS UPSIDE DOWN. THE DRIVER WAS UNABLE TO EXIT THE VEHICLE WITHOUT FORCE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT FORCEFULLY EXITED THE VEHICLE AS A FIRE ERUPTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED BY THE INSURANCE COMPANY TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V732000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED AND INDICATED THAT THEY SENT AN INVESTIGATOR, BUT THE CONTACT DID NOT RECEIVE A WRITTEN CONFIRMATION OF THE INVESTIGATION FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.