NHTSA Complaint #10521823 — 2005 MINI COOPER CONVERTIBLE

THE MANUFACTURER HAS RECENTLY STATED THEY ARE GOING TO EXTEND THE LIFE OF THE WARRANTY FOR THE POWER STEERING PUMP FOR MODELS RANGING FROM THE YEARS 2002-2005 AND SOME 2005 MINI CONVERTIBLES. I HAVE A 2005 MINI CONVERTIBLE, AND HAVE THE FAULTY POWER STEERING PUMP THAT THEY HAVE EXTENDED THE WARRANTY LIFE FOR. I IMMEDIATELY CALLED MY LOCAL MINI DEALERSHIP TO GET MY CAR FIXED AND FOUND THAT THERE IS A WAITING LIST TO GET THE WORK DONE. FROM WHAT I HAVE BEEN TOLD THE PARTS ARE ENTIRELY UNAVAILABLE, AND I CAN EXPECT TO WAIT UP TO A MONTH BEFORE I CAN EXPECT TO BE ABLE TO GET MY CAR FIXED. TILL THEN HOWEVER I CANNOT GET MY CARS INSPECTION RENEWED AS IN MY STATE A CAR CANNOT PASS WITHOUT POWER STEERING. I HAVE BEEN LEFT WITHOUT ANY FEASIBLE MEANS OF TRANSPORTATION, AND UPON BEGGING MINI TO HELP WITH MY PROBLEM WHICH THEY HAVE CREATED I WAS TOLD THAT THEY WERE GOING TO DO NOTHING ABOUT IT. THIS LEAVES ME WITH EITHER HAVING TO BREAK TEXAS STATE LAW AND DRIVE THE CAR WITHOUT CURRENT INSPECTION, OR DROP OUT OF SCHOOL AS I WILL HAVE NO WAY OF GETTING THERE UNTIL THE MINI FIXES THE PROBLEM. *TR