NHTSA Complaint #10521361 — 2004 CADILLAC DEVILLE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10521361
Vehicle	2004 CADILLAC DEVILLE
Component	STEERING
Date of Incident	June 23, 2013
Date Filed	June 24, 2013
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT SHE WAS UNABLE TO CONTROL THE STEERING WHEEL. NONE OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD; HOWEVER, WHEN SHE BEGAN TO SHIFT GEARS THE STEERING WHEEL BEGAN TO FUNCTION AT A MINIMUM. THE FAILURE OCCURRED WHEN THE CONTACT MADE A LEFT TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGE WAS 25,000. *TR

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