NHTSA Complaint #10521298 — 2004 DODGE RAM 2500

LIFT PUMP FAILED DURING NORMAL OPERATION WHILE TRAVELING AT HIGHWAY SPEED. LOST ALL POWER TO STEERING AND BRAKES CREATING VERY DIFFICULT TO CONTROL VEHICLE. DEALER WOULD NOT REPLACE FAILED PART AND INSTEAD PUT WHOLE NEW PUMP ASSEMBLY INSIDE FUEL TANK. THIS MEANS THEY KNOW THE CURRENT METHOD OF MOUNTING ON ENGINE BLOCK IS A DESIGN DEFECT. REVIEWED ONLINE AND FOUND OTHER COMMENTS HAVE A SIMILAR STORY. SINCE THIS IS A RE-ENGINEERING OF THE FUEL DELIVERY SYSTEM THAT THEY KNOW IS DEFECTIVE AND BECAUSE LOSING FUEL STOPS THE ENGINE CREATING AN EXTREME HAZARD FOR SUCH A LARGE VEHICLE, DODGE SHOULD BE RECALLING TRUCKS WITH THIS CONFIGURATION IMMEDIATELY TO PREVENT INJURY AND REMEDY AN OBVIOUS DEFECTIVE DESIGN. IN MY CASE, I HAVE HAD THE TRUCK SERVICED WITH THE SAME DEALER SINCE IT WAS NEW AND THEY NEVER WARNED ME ABOUT THIS, BUT CLEARLY ARE AWARE OF THIS PROBLEM. *TR