NHTSA Complaint #10520784 — 2008 TOYOTA RAV4

THIS VEHICLE IS EXHIBITING EXCESSIVE OIL CONSUMPTION, UP TO 1 QT. WITHIN 1,000-1,200 MILES, BASED ON MY OWN AND A TOYOTA DEALER'S CONSUMPTION TESTS. THE DEALER CLAIMS THIS IS "NORMAL" CONSUMPTION AS DOES TOYOTA MOTOR SALES. HOWEVER, TOYOTA HAS ISSUED A TECHNICAL SERVICE BULLETIN (T-SB-0094-11) WHICH ACKNOWLEDGES A CONSUMPTION ISSUE ON MY MODEL AS WELL AS SEVERAL OTHERS. I HAVE READ ONLINE MESSAGE BOARDS OF OTHER TOYOTA OWNERS WITH THE EXACT SAME ISSUE. THERE IS A KNOWN PROBLEM WITH THE PISTON ASSEMBLY THAT IS CAUSING THIS, HOWEVER, TOYOTA REFUSES TO REMEDY THE PROBLEM IF THE VEHICLE IS OUT OF WARRANTY. I CONTEND THAT THIS ISSUE WAS LIKELY PRESENT WITHIN MY WARRANTY BUT, SINCE I DIDN'T DISCOVER IT UNTIL AFTERWARDS, I AM SIMPLY OUT OF LUCK WITH AN ENGINE THAT CONSUMES EXCESSIVE OIL. THE DEALER QUOTED ME $3,400 TO REPAIR. I PURCHASED A TOYOTA FOR ITS PERCEIVED RELIABILITY, BUT AM NOW STUCK WITH A HIGH MAINTENANCE VEHICLE THAT I WILL HAVE TO MONITOR CLOSELY AS LONG AS I OWN IT. I FEEL THAT THIS PROBLEM WARRANTS A RECALL, DUE TO THE EXTENT OF THE PROBLEM IN TERMS OF VEHICLES AFFECTED AND THE POTENTIAL SEVERITY OF ENGINE PROBLEMS. *TR