NHTSA Complaint #10520781 — 2004 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10520781
Vehicle	2004 HONDA PILOT
Component	POWER TRAIN
Date of Incident	July 21, 2004
Date Filed	June 19, 2013
Mileage	750 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AT SPEEDS OF BETWEEN 30-45 MPH, CAR WOULD SHAKE AND MAKE GRINDING NOISE UNDER THE HOOD. THIS REPEATEDLY HAPPENED FOR YEARS BUT MY DEALER SAID THEY "COUDN'T REPLICATE THE NOISE" AND DID NOT TELL ME THAT IT WAS MY TRANSMISSION. THEN I GET A NOTICE SAYING THERE WAS A TRANSMISSION RECALL ISSUE. THE TWO FIX-IT OPTIONS WERE AN OIL JET KIT AND REPLACE THE TRANNY. THE DEALER GAVE ME A OIL JET KIT, BUT THE TRANSMISSION HAS CONTINUED TO GO BAD EVER SINCE WITH NO OTHER REPLACEMENTS OR OFFER OF REPAIR BY THE DEALER. THIS IS A BAD TRANSMISSION! AMERICAN HONDA HAS OFFERED TO NOW PAY ME 30% OF THE REPLACEMENT COST WHICH WILL STILL COST ME $3500, FOR A REFURBISHED TRANSMISSION. I AM TAKING THIS TO THE TOP- HONDA SHOULD NOT BE HAVING ME PAY FOR A TRANSMISSION THAT THEY KNEW WAS BAD. *TR

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