NHTSA Complaint #10520699 — 2010 FORD ESCAPE

DRIVING ON HIGHWAY @ 65 MPH - LOSS OF GAS PEDAL CONTROL - I COULD PRESS THE GAS PEDAL AND IT WAS AS IF IT WAS DISCONNECTED - THERE WAS NO RESPONSE AT ALL - CAR STARTS LOSING SPEED IN MIDDLE OF HWY - I HAD TO COAST TO THE SIDE OF THE ROAD -- THE ENGINE KEPT RUNNING - ENGINE WAS SKIPPING AS IT COASTED TO A STOP - THE WRENCH LIGHT CAME ON ALONG WITH SERVICE ENGINE LIGHT - AFTER SITTING STILL FOR 10 MINUTES VEHICLE WILL START UP AND RUN AS USUAL - I TOOK TO DEALERSHIP FOUND OUT THAT THIS IS A COMMON PROBLEM WITH THE FORD ESCAPE 2010 - THEY HAD 10 ON ORDER WITHIN 2 WEEKS - THE ELECTRONIC THROTTLE BODY IS ON NATIONAL BACKORDER AND I CAN'T GET AN ANSWER ON WHEN THE PARTS WILL BE AVAILABLE - CALLED FORD CUSTOMER RELATIONS GOT NO WHERE - THE THROTTLE INCIDENT STARTED WEEKLY AND NOW IT HAPPENS 1 - 2 TIMES A DAY - IT IS NOW UNSAFE TO DRIVE- CAR LOOSES POWER WITHOUT ANY NOTICE - HAS HAPPENED AT STOP LIGHT / INTERSECTION / RR CROSSING / ROADS WITH NO SHOULDER / INTERSTATE - I NEED A VEHICLE THAT I CAN DEPEND ON DAILY TO GET ME HOME SAFETY - IF THE DEALERSHIP TELLS ME THIS IS A COMMON PROBLEM WITH FORD ESCAPE WHY CAN'T THE PART BE RECALLED AND FIX THE THROTTLE BEFORE IT FAILS - PAYING FOR THE PART ISN'T AN ISSUE - GETTING THE PART TO FIX THE PROBLEM IS THE ISSUE - FORD KNOWS ABOUT THE THROTTLE AND DOESN'T HAVE PARTS AVAILABLE AND CAN'T TELL ME WHEN THEY WILL BE AVAILABLE. WHAT I'VE BEEN TOLD IS THERE IS NOTHING THAT CAN BE DONE TO GET ME A PART OR DATE WHEN IT WILL BE AVAILABLE. *TR