NHTSA Complaint #10519778 — 2011 FORD F-150

IT WAS RAINING VERY HARD, AND I HAD A CELL PHONE CALL COME IN. I WAS ON I-75 SOUTHBOUND. I PULLED OFF THE ROAD TO TAKE THE CALL. AFTER APPROXIMATELY 15 MINUTES, I PUT THE TRUCK IN "DRIVE" AND STARTED TO PULL BACK ONTO I-75. AT ABOUT 25 MPH, I PRESSED THE ACCELERATOR TO THE FLOOR, AND IT SOUNDED LIKE THE TURBO WASTE GATE OPENED FULLY. THE TRUCK STOPPED MOVING FORWARD AND BEGAN TO SHAKE VERY HARD. THERE WERE 2 SEMI'S COMING TOWARD ME HONKING THEIR HORNS. I RELEASED THE ACCELERATOR AND STEERED TOWARD THE SHOULDER OF THE ROAD AGAIN. THE TRUCK LIMPED OFF THE HIGHWAY, STILL SHAKING, BUT WITH LESS VIGOR. AFTER APPROXIMATELY 2 MINUTES, THE IDLE SMOOTHED OUT SOMEWHAT, AND EVENTUALLY THE TRUCK RAN SMOOTHLY. IT TOOK ABOUT 5 MINUTES. I TOOK THE TRUCK TO BRONDES FORD IN MAUMEE TO HAVE IT CHECKED. I HAD AN APPOINTMENT FRIDAY, JUNE 14. WHEN I EXPLAINED WHAT HAD HAPPENED, THE SERVICE ADVISOR SAID SHE WOULD HAVE TO CHECK WITH HER BOSS. SHE CAME BACK AND TOLD ME THERE WAS NOTHING THEY COULD DO, BECAUSE NO CODE LIGHTS WERE ON AND THE TRUCK WASN'T DOING IT NOW. I ASKED IF THEY COULD RUN A DIAGNOSTIC AND SHE SAID "NO, BRING IT WHEN IT'S DOING IT, AND WE'LL CHECK IT". IF IT HAPPENS IN FRONT OF 2 SEMI'S AGAIN, I MAY NOT BE ABLE TO BRING IT IN! I COULD HAVE BEEN KILLED! I CAN'T BELIEVE THEY REFUSED TO EVEN RUN A DIAGNOSTIC ON IT! THIS IS A SERIOUS ISSUE IN MY MIND, BUT BRONDES FORD DOES NOT SEEM TO FEEL IT IS A PROBLEM. *TR