NHTSA Complaint #10519367 — 2000 PLYMOUTH PROWLER

TL* THE CONTACT OWNS A 2000 PLYMOUTH PROWLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT LOWER CONTROL ARM BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 03V0034000 (SUSPENSION) HOWEVER, THE FAILURE RECURRED TEN YEARS LATER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 142,000. *TR