NHTSA Complaint #10519323 — 2012 VOLKSWAGEN JETTA

ON 5/31 WE FILLED OUR TDI AFTER GETTING 515 MILES ON OUR PREVIOUS TANK OF FUEL. 5/31 WAS MY LAST DIESEL FILLUP IN MY TDI BEFORE MY ISSUE CAME ABOUT. AT THAT VISIT ON 5/31 WE ADDED 14,207 GALLONS OF FUEL TO OUR 14.5 GALLON TANK. ABOUT 12 DAYS PASSED FROM OUR LAST FILLUP AND AFTER 405 MILES OR 3/4 OF A TANK OF FUEL USAGE SINCE OUR LAST FUEL UP ON 5/31 WE WENT ON SUNDAY 6/9 TO START OUR VEHICLE.IT STARTED AND THEN QUICKLY DIED. WE THEN TRIED TO TURN THE VEHICLE OVER AGAIN AND IT WOULD TURN OVER BUT THE ENGINE WOULD NOT IGNITE SEEMED TO BE A FUEL ISSUE TO MY HUSBAND) BUT IN ALL EFFORTS HE TRIED TO JUMP OUR VEHICLE .... NO FIX. ON MONDAY WE CALLED FOR A TOW WE ARRIVED TO THE DEALERSHIP AND THE DEALERSHIP GOT OUR CAR INTO THE SHOP... DIAGNOSTICS STATED THAT WE HAD GASOLINE IN OUR DIESEL VEHICLE... AT NO TIME DID WE EVER OR HAVE EVER PUT GASOLINE IN OUR CAR WE HAVE HAD THIS CAR FOR ALMOST 29K MILES AND ARE OTHER DIESEL PRODUCT OWNERS. WE WERE BLAMED OVER AND OVER AGAIN THAT WE PUT GASOLINE IN OUR CAR BUT THANKFULLY WE SAVED THE RECEIPT OF OUR LAST FILL UP THAT STATED WE DID PUT DIESEL IN OUR VEHICLE THE DEALERSHIP STATED THEY HAD TO DRAIN OUR FUEL TANK AND REPLACE OUR FUEL FILTER.... THIS WOULD BE AT A COST OF ALMOST $300. WE STATED TO THEM WE WANTED A SAMPLE OF THE FUEL DRAINED AND THEY DID GIVE US THIS. OUR ARGUMENT TO THE DEALERSHIP WAS WHY WOULD OUR VEHICLE NOW DECIDED NOT TO START OR RUN AFTER OF A TANK OF FUEL AND ALMOST 420 MILES ON THE TANK OF FUEL. IT SEEMS VERY ODD. THE DEALERSHIP WAS VERY QUICK TO PASS THE BUCK TO THE GAS STATION READING THE REPORTS AND COMPLAINTS I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. VOLKSWAGEN OWNERS STATE THAT THERE ARE KNOWN ISSUES OF THE FUEL SYSTEM IN THE DSG TDI AND STILL HAS NOT BEEN RECALLED. I FEEL LIKE I MAY ALSO BE ANOTHER VICTIM OF THIS BLINDED KNOWN CORPORATE PROBLEM. SOMEONE NEEDS TO BE HELD ACCOUNTABLE. *TR