NHTSA Complaint #10516224 — 2004 JEEP LIBERTY

JANUARY 8, 2013 GOOD MORNING. IT WAS VERY ANNOYING WHEN MY PASSENGER'S FRONT WINDOW DROPPED INSIDE THE DOOR. IT WAS AND WASN'T OKAY WHEN THE PROBLEM FIRST AROSE. I WAS VERY CONCERNED. I IMMEDIATELY TOOK IT TO MY DAD TO SEE WHAT HE KNEW ABOUT IT OR COULD DO. HE WENT TO THE PICK AND PULL JUNKYARD AND GOT A PLASTIC REPLACEMENT WINDOW TO HOLD ME OVER UNTIL I COULD GET IF FIXED, WHICH I DID ABOUT 3 WEEKS AFTER THE PROBLEM OCCURRED. THE PROBLEM OCCURRED ON JANUARY 8, 2013 AND I GOT IT FIXED ON JANUARY 29TH, ONLY FOR THE OPPOSITE FRONT DRIVERS WINDOW TO DO THE EXACT SAME THING TWO DAYS AFTER I GOT IT OUT THE SHOP. WELL THIS TIME, MY DAD PLACED A 2 BY 4 TO HOLD IT IN PLACE. AND NOW ONLY ABOUT 2 MONTHS LATER MARCH 28, 2013 MY BACK PASSENGER WINDOW HAS SUFFERED THE SAME FAITH. BACK ON FEBRUARY 5, 2013 I TOOK MY CAR INTO THE CHRYSLER DEALER BECAUSE THEY CONTACTED ME ABOUT A RECALL, AND AT THIS TIME I EXPLAINED MY INCIDENT TO THEM; THEY STATED THEY HAD MAYBE A FEW CONCERNS ABOUT THE WINDOW REGULATOR, BUT THAT IT WASN'T ENOUGH TO RAISE AN EYEBROW ABOUT. I UNDERSTAND WHY THAT WOULD NOT BE AN EYEBROW RAISER. IN LESS THAN 3 MONTHS, I HAVE HAD 3 OF MY CAR WINDOW TO JUST DROP INSIDE THE DOOR OF MY VEHICLE AND THE DEALER DOESN'T THINK THAT THIS IS CALL FOR A RECALL, OR SEND OUT NOTICES TO JEEP DEALER AND WORK ON THE RESPONSES RECEIVED TO THEN DETERMINE IF THIS IS A MAJOR ISSUE OR NOT? VERY COSTLY, AND INCONVENIENT ESPECIALLY WHEN THE INCIDENTS OCCUR AT DIFFERENT TIMES. I WOULD LIKE TO GET SOME FEED BACK, ANSWERS, SHARES ON THIS MATTER, ANYBODY? I HAVE ALSO BEEN BROWSING THE INTERNET TO FIND OUT IF ANYONE ELSE HAS EXPERIENCED WHAT I HAVE, TO SEE WHAT THEIR OUTCOME WAS. STRESSED OUT CONSUMER... *TR